Privacy Policy

Who are we?

Thank you for choosing to be a part of our community at Alpaca World AS (“company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns regarding this privacy statement, or our practice regarding your personal information, please contact us at lelian@alpacaworld.no

 

When you visit our website https://intipakucha.no/ (the “Website”), and more generally, use any of our services (the “Services”, which includes the Website), we appreciate that you trust us with your personal information. We take your privacy very seriously. In this privacy statement, we seek to explain to you in the clearest possible way what information we collect, how we use it and what rights you have in relation to it. We hope you take the time to read this carefully, as it is important. If there are any terms in this privacy statement that you do not agree with, please discontinue use of our services immediately.

 

This privacy statement applies to all information collected through our services (which, as described above, includes our website), as well as all related services, sales, marketing or events.

 

Please read this privacy statement carefully, as it will help you understand what we do with the information we collect.

What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website or in any other way when you contact us.

 

The personal information we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may contain the following:

 

  • Personal information provided by you: We collect names; e-mail address; and other similar information.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

How do we use the information?

We use personal information collected on our website for a number of business purposes described below. We process your personal information for these purposes in accordance with our legitimate business interests, to enter into or perform a contract with you, with your consent, and / or to comply with our legal obligations. We specify the specific treatment area we trust next to each purpose listed below.

 

We use the information we collect or receive:

 

  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns and exchanges through the Website.

  • Manage raffles and contests. We may use your information to manage prize draws and contests when you choose to enter our contests.

  • To deliver and facilitate the delivery of services to the user. We may use your information to provide you with the requested service.

  • To respond to user inquiries / offer user support. We may use your information to respond to your requests and resolve any issues you may have with the use of our services.

  • To send you marketing and advertising communications. We and / or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when we express interest in obtaining information about us or our website, subscribe to marketing or otherwise contact us, we will collect personal information from you. You can opt out of our marketing emails at any time (see “WHAT ARE YOUR PRIVATE RIGHTS” below).

  • Deliver targeted advertising to you. We may use your information to develop and display personal content and advertising (and collaborate with third parties who do so) tailored to your interests and / or position and to measure effectiveness.

Will your information be shared with anyone?

We may process or share your data that we have based on the following legal basis:

 

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

 

Legitimate interests: We may process your data whenever reasonably necessary to achieve our legitimate business interests.

 

Execution of a contract: Once we have entered into a contract with you, we may process your personal information in order to fulfill the terms of our contract.

 

Legal obligations: We may disclose your information where we are legally required to do so in compliance with applicable law, governmental requests, legal proceedings, court or legal proceedings, for example in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

 

Key interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential breaches of our policies, suspected fraud, situations involving potential threats to any person’s safety and illegal activities, or as evidence in court proceedings. which we are involved in.

 

More specifically, we may need to process your data or share your personal information in the following situations:

 

Business transfers. We may share or transfer your information in connection with, or under negotiation of, any merger, sale of the Company’s assets, financing or acquisition of all or part of our business to another company.

Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is described in our cookie cookie.

Is your information transferred internationally?

Our servers are located in Norway. If you access our website from outside Norway, you must be aware that your information may be transferred to, stored and processed by us in our facilities and by the third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH SOMEONE? ”Above), in the US, Atlanta and other countries.

 

If you are a resident of the EEA, these countries may not necessarily have data protection laws or other similar laws that are as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy statement and applicable law.

 

European Commission standard contract clauses:

 

We have implemented measures to protect your personal information, including by using the European Commission’s standard contractual provisions for the transfer of personal information between our group companies and between us and our third-party suppliers. These clauses require that all recipients protect all personal information that they process and that comes from the EEA, in accordance with European laws and regulations on data protection.

How long do we keep your information?

We will only store your personal information for as long as is necessary for the purposes described in this privacy statement, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this announcement will require us to keep your personal information for more than 2 years.

 

When we do not have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example because your personal information is stored in backup archives), we will certainly store your personal information and isolate it from further processing until deletion is possible.

How do we keep your information secure?

We have implemented appropriate technical and organizational security measures designed to protect the security of personal information we process. Despite our guarantees and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we can not promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to combat our security and inappropriately collect, access, steal or modify your information. While we will do our best to protect your personal information, the transfer of personal information to and from our site is at your own risk. You should only access the site in a secure environment.

What are your private rights?

In some regions (such as the EEA) you have certain rights under current data protection legislation. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request correction or deletion; (iii) to limit the processing of your personal information; and (iv) if applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, use the contact information below. We will review and act upon any request in accordance with applicable privacy laws.

 

You have the right to withdraw your consent to the storage of your personal data at any time. Please note, however, that this will not affect the legality of the processing before it is withdrawn, nor will it affect the processing of your personal information that has been carried out for legal reasons other than consent.

 

If you are a resident of the EEA and believe that we process your personal data illegally, you also have the right to complain to your local data inspectorate. You can find their contact information here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.

 

If you are a resident of Switzerland, the contact information for the privacy authorities is available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

 

Cookies and similar technologies: Most browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this may affect certain features or services on our site. To opt out of interest-based advertising from advertisers on our site, visit http://www.aboutads.info/choices/.

Check for features that are not tracked

Most browsers and some mobile operating systems and applications include a Do-Not-Track (DNT) feature or setting that you can enable to signal that your privacy should not have data about your browsing activities monitored and aggregated. At this stage, no uniform technology standard for the detection and implementation of DNT signals has been completed. As such, we do not currently respond to DNT reader signals or other mechanisms that automatically communicate your choice not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will inform you of this practice in a revised version of this privacy statement.

How do we keep your information secure?

We have implemented appropriate technical and organizational security measures designed to protect the security of personal information we process. Despite our guarantees and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we can not promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to combat our security and inappropriately collect, access, steal or modify your information. While we will do our best to protect your personal information, the transfer of personal information to and from our site is at your own risk. You should only access the site in a secure environment.

How can you contact us about this announcement?

If you have questions or comments about this announcement, you can send us an e-mail at lelian@alpacaworld.no or by post to:

 

  • Alpaca World AS
  • Krohnåsvegen 56
  • Rådal, Hordaland 5239
  • Norway

How can you review, update or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change this information or delete it under any circumstances. To request to review, update or delete your personal information, please contact: lelian@alpacaworld.no. We will respond to your request within 30 days.

In case you are wondering for Alpaca World

Please note that variation in fabrics – the weave, the weight, the natural colors undyed, etc – results in price variations. 

They all share the same functional qualities:

– 100% pure baby alpaca wool or mix 70% baby alpaca wool and 30% silk
– Breathable.
– Windproof.

Baby Alpaca Wool (BAW) is  Lighter weight – softness and warmest. 

You really asking us this?

Alpaca fibre comes in more than 22 natural colors. 

Shades from white to black, classified into nine pure colors. 

Using natural colors and natural dyeing (plants and fruit) save water and energy.

Preserve the beauty of your luxury garment by : 

  • Dry clean only 
  • Storing it flat and untied

Please email  for enquiries about style/colour and availability.

We also offer ‘pre-order’  with a lead-time of 3 to 6 weeks. Please email info@intipakucha.no for further information.

For orders shipped to the countries listed below, orders are shipped on a Delivery Duty Paid (DDP) basis, meaning all taxes and duties are included in the final price. You will not owe any additional amount upon final delivery.

– EU (all countries)
– Iceland
– Liechtenstein
– Norway
– Switzerland
– United Kingdom (UK)

For deliveries to other countries (i.e. countries not listed above), orders are shipped on a Delivery Duty Unpaid (DDU) basis, meaning that all taxes and duties are excluded in the final price.

Your order may therefore be subject to local taxes and import duties, which are levied by your local customs authority or the used shipping carrier.

We are unable to calculate the exact amount in duties and taxes your order might incur, as these charges are imposed directly by the destination country and vary between countries.

Alpaca World does not cover any such taxes, duties or related charges.

Taxes and duties incurred on refused or unclaimed packages are not covered by Alpaca World.